88efb Privacy Policy — Your Information Is Our Responsibility
This policy describes in detail how your personal information is collected, used, and protected. We safeguard your privacy through SSL encryption and strict security measures.
01 Introduction and Scope
88efb (hereinafter referred to as "we", "us", or "the platform") is an online entertainment and betting service provider operating in Bangladesh and various parts of the world. Our privacy policy applies to our website 88efb.lat and all associated services.
This policy explains what types of information we collect from our users, why we collect it, how we use it, and how we keep it secure. By using our platform, you are considered to have agreed to the terms of this privacy policy.
Our privacy policy may change from time to time. In the event of any significant change to the policy, we will notify our registered users in a timely manner. We advise you to visit this page regularly to stay informed about the latest policy.
02 Information We Collect
When registering with 88efb and using our services, we collect the following types of information:
2.1 Personally Identifiable Information
- Full name (legal name)
- Date of birth (for age verification — our services are only for those aged 21 or above)
- Email address
- Residential address
- National ID or passport number (for KYC verification)
2.2 Financial Information
- bKash, Nagad, or Rocket account number (required for transactions)
- Deposit and withdrawal history
- Transaction amount and date
- Last four digits of a Visa or Mastercard (where applicable)
2.3 Technical Information
- IP address and device identifier
- Browser type and version
- Operating system information
- Login time and date
- Time spent on the website and pages visited
- Information obtained from cookies and similar tracking technologies
2.4 Gaming Activity Information
- Play history and betting patterns
- Win and loss records
- Bonus usage information
- Preferred game categories
03 Purpose of Data Collection
88efb uses your information only for specific and legitimate purposes. We never sell your information to third parties without your consent. The main purposes for which we use your information are listed below:
- Account management: To create, verify, and maintain your account.
- Identity verification (KYC): To verify age and confirm identity in accordance with applicable regulations.
- Financial transaction processing: To process deposits, withdrawals, and bonus payments.
- Customer service: To handle your questions, complaints, and support requests.
- Security and fraud prevention: To prevent unauthorized access, fraudulent activity, and money laundering.
- Service improvement: To analyze user behavior and preferences in order to improve our services.
- Personalized experience: To provide relevant offers and notifications based on your preferences.
- Legal compliance: To comply with applicable laws and regulations.
- Responsible gaming: To identify signs of gaming-related problems and provide support when needed.
04 Data Disclosure and Third Parties
88efb does not generally disclose your personal information to third parties. However, limited information may be shared in the following circumstances:
4.1 Service Partners
Our payment processors (such as bKash, Nagad, Rocket) may receive the minimum information necessary to complete transactions. These organizations operate under their own privacy policies and use your information only for transaction processing.
Game software providers (Pragmatic Play, Spribe, JILI, PG Soft, and others) may receive technical information related to game activity, but not personal identity information.
4.2 Legal Requirements
Disclosure of information may be required in response to a court order, a lawful request from a law enforcement agency, or applicable legal obligations. In such cases, we will provide only the minimum necessary information.
4.3 Business Transfers
If 88efb is part of a merger, acquisition, or asset sale, your information may be transferred to the new owner. In such cases, we will notify you in advance.
05 Data Protection and Security Measures
The security of your information is our highest priority. 88efb uses industry-standard technology and methods to keep your personal and financial information secure:
- SSL/TLS encryption: All data transfers on our website are protected with 256-bit SSL encryption.
- Secure servers: Your information is stored on secure, firewall-protected servers.
- Access controls: Only authorized personnel can view your information, and only for specific required purposes.
- Two-factor verification: An additional verification layer for account login and important activities.
- Regular security audits: Our systems undergo regular security reviews.
- Data minimization policy: We collect only the information that is necessary and do not store unnecessary data.
Please note that no method of transmitting information over the internet is completely secure. We make every effort to protect your information, but absolute security cannot be guaranteed.
06 Cookies and Tracking Technologies
88efb uses cookies and similar technologies on our website. Cookies are small text files stored on your device that help improve your browsing experience.
6.1 Types of Cookies
- Essential cookies: Essential for the basic functionality of the website, such as maintaining login status and security verification.
- Functionality cookies: To remember your preferences and settings (such as language).
- Analytics cookies: To collect statistics about site usage, which help us improve our services.
- Performance cookies: To monitor site loading speed and functionality.
6.2 Cookie Controls
You can refuse cookies or delete existing cookies by changing your browser settings. However, disabling cookies may limit some functionality of the website and may affect your user experience.
07 Data Retention Period
88efb retains your personal information only for as long as it is necessary or legally required:
- Active account data: For as long as your account remains active.
- Closed account data: For the period required to meet applicable legal obligations after the account is closed.
- Financial transaction records: Retained for an extended period for financial reporting and audit purposes.
- KYC documents: Until the legally required period following completion of identity verification.
- Customer service communications: For a reasonable period after the issue is resolved.
Once the designated retention period has ended, we securely delete or anonymize your information.
08 Your Rights
You have the following rights regarding your personal information:
- Right to access: You may request to know what information we hold about you.
- Right to correction: You may request correction of any inaccuracies in your stored information.
- Right to deletion: In certain circumstances you may request deletion of your information, though complete deletion may not be possible where legal obligations exist.
- Right to object to processing: You may object to the use of your information for specific purposes.
- Right to data portability: You may request your information in a readable format.
- Right to withdraw from marketing communications: You may opt out of promotional communications at any time.
To exercise these rights, please contact us. We will process your request within a reasonable time.
09 Protection of Minors
88efb strictly prioritizes the privacy and protection of minors. Our services are only for individuals aged 21 or above.
We do not intentionally collect personal information from anyone under the age of 21. Age verification is mandatory during registration and we confirm age through the KYC process.
If a parent or guardian suspects that their minor child has created an account on our platform, please contact our support team immediately. We will investigate promptly and take the necessary steps.
10 International Data Transfers
88efb is an international service provider. Your information may be stored or processed outside your country of residence. In such cases we ensure that:
- Appropriate safeguards are in place for data transfers.
- Adequate data protection standards are maintained in the recipient country.
- Data protection obligations are included in agreements with third parties.
- International data protection standards are followed.
11 Third-Party Websites
Our website does not contain links to third-party websites and we do not display any external links. All content is contained within the 88efb platform. However, if for any reason you visit a website outside of 88efb.lat, that website's own privacy policy will apply and 88efb bears no responsibility in that regard.
12 Policy Changes
88efb reserves the right to change or update this privacy policy at any time. If any significant changes are made to the policy:
- The "Last Updated" date at the top of the page will be changed.
- Registered users will be notified by email.
- A public notice may be displayed on the website.
Continued use of our services after the updated policy is published will be considered as your agreement to the new policy. We advise you to check this page regularly.
13 Contact and Complaints
If you have any questions, concerns, or complaints regarding the privacy policy, please contact us. Our data protection team is committed to resolving your issues.
Contact Information
Email: [email protected]
Live Chat: 24/7 support available in Bengali
We typically respond to emails within 24 hours.